About Us Eltons The stationers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Eltons The Stationers
69 Old Woking Road
West Byfleet
Surrey KT14 6LF
Phone: 01932 345075
Fax: 01932 336176
Email: sales@eltons.demon.co.uk
GB 528 9957 79 797083
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. At present we are unable to accept orders outside of the UK.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling Delivery is free on any order over £30. in value.* (UK only).
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| Delivery Schedule Where possible, we will always dispatch all orders within 48 hours of receipt, however please allow up to 7 days for delivery and 21 days during busy periods. |
| Back Orders If your item is not in stock, we will not charge its cost to your card |
| Tax Charges All prices are shown including 17.5% VAT. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. We can only accept returns that are received unopened, unused in a fully sealed and resaleable condition. Refunds will be made minus our postage costs unless item is found by us to be faulty. |
| Reaching Us If you need to reach us, please email us at sale@eltons.demon.co.uk , alternatively, you can call on 01932 345 075 or fax us on 01932 336176 or write to us at Eltons The Stationers, 69 Old Woking Road, West Byfleet, Surrey KT14 6LF UK |
Privacy Policy Eltons The Stationers do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy We will replace any faulty goods with a new item within the manufacturers warranty period. Items must be returned to us for testing, and will be replaced as soon as testing deems them to be faulty. If it is not possible to replace with exact items, an alternative will be offered for your approval. |
Remittance Terms All orders must be paid for in full prior to dispatch.
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